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R320 will not power on after power outage

what_ruckus83
New Contributor II

Called the support line and was told to open a post here. My APs will not power on after the power outage. The switch has power and the ATT router is working but the APs will not power on. Please advise on how to restore my APs.

10 REPLIES 10

Jayavidhya
Moderator
Moderator

Hi @what_ruckus83 

 

Now using the RJ45 cable you need to connect the cable to the console port on the switch.

 

Using the below image please connect the RJ45 cable to the port no 15 on the switch as mentioned below.

 

  1. Vsquez_Fer_2-1664901147764.png

usb.png

2-You will need to connect the console cable into the console port (Number 1 or 15 depending on your cable) and connect to a USB on your workstation (Computer).

3-A terminal software is required to connect to the device

 

Here is where you can download:

Putty:https://www.putty.org/

Putty.PNG

Mobaxterm: https://mobaxterm.mobatek.net/download-home-edition.html

 

4-To access by console must install a driver so that the workstation/pc/desktop or laptop can recognize the cable

Make sure to download the zip drive for the file below & "extract all". Once it's extracted, run the file ,driver should be installed.

Link:https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows

PeterK_2-1668190670003.pngPeterK_1-1668190512762.png

 

Link: silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloads

tempsnip.png

5-Open a session in putty or MobaXterm with the following settings:

 

This is a putty session:

Vsquez_Fer_7-1664901300318.png

 

NOTE: The “Serial line” will change from “COM1” to “COMx”, it depends on how many connections your computer currently has. To identify the one, we need go to “Device manager” and locale the USB console connection. In the following example is letting us that the USB is on COM3

Vsquez_Fer_4-1664901147768.png

The MobaXterm app will recognize automatically the USB connection.

Vsquez_Fer_5-1664901147772.png

6-Then hit ok and you are going to see a prompt like the following:

ICX7150-12 Router>

ICX7150-24P Switch>

Here is a video link that we can use as reference: https://www.youtube.com/watch?v=YXR4xhkw3q8

 

 

Please let us know if you have any queries in this regard.

 


Best regards,

Jayavidhya

Lennar Home Community