Power Outage - Wireless Access Points not working

[Mbar21]

We had a power outage and our wireless access points are no longer working. Lights are completely off and the wifi is not showing up as an option. We tried following the steps in other forum posts but have not been able to get it working. Is there a technician that can be sent out to fix this please? 

[Imran_ruckus]

Hi @Mbar21 

Greetings of the day!!!

Thank you for the response and update. 

Could you please let me know if you have performed the software recovery of the Switch? And please help us with the light status on the Switch panel.

May I know the reason you are trying to ssh on your Access Points? Please confirm.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

[jaureguixp10]

Hello there, I have the same issues. After the power outage, my internet does not work the same and always is unstable or does not have any connection. My modem and Router is fine, and just to be sure, I called my internet company and said my connection is fine. I also bought a new router as well but no, it still the same. I have factory reset the AP (except for the Switch) and no difference. I am starting to think the Ruckus box is the problem.