Power Outage, Reset won’t work

[cxkang]

Had a power outage recently, ruckus no longer works. reset is 50+ times still just blinks amber. i’ve tried the system recovery but i have a macbook and the instructions are impossible to follow and just don’t work on a mac. I’m on MacOs Tahoe so ethernet cables don’t even read.
Send help asap. this is driving me crazy

[Imran_ruckus]

Hi @cxkang 

Greetings!

Thank you for your response and the update.

Please try using the same ‘setenv’ IP addresses mentioned in the Software Recovery article.

Additionally, could you please share a picture showing the Software Recovery cable connections between the RUCKUS Switch and your laptop?

Please let me know if you have any questions.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @cxkang 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @cxkang 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @cxkang 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[cxkang]

Sorry - I was out of town will try again and provide pictures.