PoE has failed

[Fisheal123]

Power went out. PoE has failed. I have an email from Lennar that the switch might need to be replaced with instructions on how to do so. Followed the instructions. I am now here. 

I hard reset. I tried to go through the tutorials. Not tech savvy enough. 

[Fisheal123]

Hi. I do not have a pc.

[Imran_ruckus]

Hi @Fisheal123 

Thank you for the response.

Please refer the below guide to get access and follow the software recovery guide:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

Please refer to the video below for TFTP configuration on MAC.

https://www.youtube.com/watch?v=iviyd91HntU

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Fisheal123]

Is there a step by step ruckus tutorial for MAC ? This is someone taking about a cisco. 

[Imran_ruckus]

Hi @Fisheal123 

Greetings!!!

Please connect the software recovery cables between the RUCKUS ICX-7150-C12P Switch and laptop. Follow the MAC steps already shared in my previous post video.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Fisheal123]

Thank you for the response. Unfortunately I was unable to get the process started. Nothing happens when I plug it in. Is this a one time fix forever or will this happen when the power goes out?