Outage

[Aahn]

After an outage on 8/5/23, Both floor routers won't light up.

The switch has a yellow light on the Synt.

I am unable to remove the router on the ceiling to try to physically reset.

[Aahn]

[Jayavidhya]

Hi @Aahn 

Greetings of the day,

For detailed understanding of the issue please let us know the LED status of the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Aahn]

T

Both of them are black, no power.

[Jayavidhya]

Hi @Aahn 

Thanks for your response.

Based on your description your switch has one green and one yellow light, it means that the switch is stuck in boot mode.

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick 

1.  Remove power from the switch.
2. Press and hold the Reset button while applying power to the switch.
3. After all the system LEDs flash amber, release the Reset button.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community