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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Our ICX switch in our Lennar home is not functioning

Macrno
New Contributor

‎09-07-2024 10:33 AM

We replaced our ICX switch in July of 2020.   Yesterday we were having WiFi problems and noticed the ICX switch was not functioning and no lights were visible on the unit.

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16 REPLIES 16

Macrno
New Contributor
In response to Imran_ruckus

‎09-09-2024 04:38 PM

image.jpg

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Imran_ruckus
Community Manager
Community Manager
In response to Macrno

‎09-10-2024 05:29 AM

Hi @Macrno ,

I hope this message finds you well.

Thank you for your prompt response and the detailed information provided. I apologize for any inconvenience caused.

While you have shared pictures of the RUCKUS Access Points, could you please also provide a picture of the RUCKUS ICX-7150-C12P Switch? This switch is typically located in the networking cabinet. For your reference, please see the screenshot below.

If you have any questions or need further assistance, please feel free to reach out.

Thank you once again for your patience and cooperation.

 

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

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