Our ICX switch in our Lennar home is not functioning

[Macrno]

We replaced our ICX switch in July of 2020.   Yesterday we were having WiFi problems and noticed the ICX switch was not functioning and no lights were visible on the unit.

[Macrno]

[Imran_ruckus]

Hi @Macrno ,

I hope this message finds you well.

Thank you for your prompt response and the detailed information provided. I apologize for any inconvenience caused.

While you have shared pictures of the RUCKUS Access Points, could you please also provide a picture of the RUCKUS ICX-7150-C12P Switch? This switch is typically located in the networking cabinet. For your reference, please see the screenshot below.

If you have any questions or need further assistance, please feel free to reach out.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community