Not seeing configure me network

[Kylbass]

Configure me network is not showing up. Also can’t see the access points in my WiFi settings. The past people that set it up can’t remember the password. 

[Imran_ruckus]

Hi @Kylbass 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are trying to factory reset your RUCKUS R510 Access Points and configure.me-xxxxxx network is not visible.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article for the factory reset process of the Access Points.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the...

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Kylbass 

Greetings of the day!!!

Hope you are doing good.

Could you please update on the status of the issue?

Please let me know if you have any queries in this regard.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.