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No Lights on Access points after power outage

vsood1
New Contributor III

Hello,

Yesterday (11/05) there was a power outage in my Lennar home and now I do not have any internet.  I do not see any lights on my Accesspoints. 

In the past I had a similar problem and went through setting up the correct boot image for the Ruckus switch. I was told that would be a one time activity and any future power cycles or outages will not effect how the router boots. 

I want to attach pictures of the switch, but i cant figure out how to do so in this post. I see one green light and one amber light. No other lights are seen on the switch. I am real need of timely support. 

Please also note that I do not see the SSID in my wifi scan. So am unable to find any IP for the switch as none of my devices (laptop/phone) are connected to Wifi. 

8 REPLIES 8

vsood1
New Contributor III

ruckus_1.jpgruckus_2.jpg

vsood1
New Contributor III

I have connected to my modem directly from my Android device and Windows laptop. When I run the Fing app, I do not see any Ruckus devices in the list of devices on the network. Does the amber light on the Ruckus switch indicate the Switch is not on the wifi network? 

Squozen
Contributor III

The amber light indicates that the switch is stuck in boot mode.