New to Lennar Community Home

[sheevip]

Recently moved into my new house that was built in 2019. A R510 access point (Ruckus Wireless ZoneFlex R510) was setup for the previous owners. 

Here is a summary of the current setup:

1. Modem plugged into router

2. Router plugged into ruckus icx 7150-c12p switch 

3. Ethernet runs from ruckus icx 7150-c12p switch to the R510 

4. Power LED is solid green. the 5G and 2.4G LEDs are blinking green. 

I am trying setup first time and really not sure if I am missing anything, I dont have earlier AP wifi name or any password. I attempted to factory reset and follow the "R510 Access Point Quick Setup Guide", but no luck. After the power LED going solid red for a few seconds, It reverts back to the LED status described above after 1-2 minutes, and I can't log in to the device because the username/PW isn't resetting. (Previous owners didn't leave me their password obviously). 

What steps do I need to take to get this setup correctly, currently even I dont see configure.me.XXXX as wifi name available, however it shows recover.me.XXXX as wifi name but it asks for the password to connect that I dont have.

[Imran_ruckus]

Hi @sheevip 

Greetings of the day!!!

Thank you for the response and update.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

NOTE: Please feel free to mark the troubleshooting post as ACCEPTED SOLUTIONS.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.