New ISP-Ruckus Wifi stopped working

[ruckus_houston]

Hello,

I switched to a new ISP [fiber optic] and my Ruckus system Wi-Fi is stopped working.

Here is the setup:

Fiber Optic cable-->Modem-->Wifi Router-->Ruckus Swtich [port#11]-->4 Ruckus APs

Setup in bold above is new. Modem and WiFi router is provided by the ISP.

When I connect my laptop via a LAN cable to Ruckus Switch [and turn laptop's WiFi off] I can access internet; there by leading me to conclude that Rucks Switch is getting internet; but there is not Wi-Fi internet connectivity.

[ruckus_houston]

thank you, I will try these steps and update here.

[Imran_ruckus]

Hi @ruckus_houston 

Greetings!!!

Thank you for the response and the update.

Sure, please let me know if you need any assistance or are stuck at any point during the Upgrade process.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.