New Home Purchase

[CWill3304]

Just purchased a home with 2 Ruckus APs installed previously. I have ATT installed in the cabinet next to the switch. What are my next steps?

[CWill3304]

yes i was able to login and this is the initial page displaying that my switch is not connected. what is my next step?

[pinky_ruckus]

Hello @CWill3304 ,

Thank you for the response.

From the response you shared, it seems that the IP address you used to login to the CLI appears to be of AP and not of the ICX-7250 Switch.

Once you access the IP address from the IP Scan results,(Please share the screenshot of the IP scan results) to confirm that the IP address is associated with the Switch, you should observe the Switch Dashboard, which should be visible upon accessing the appropriate IP address, as illustrated in the screenshot below.

Thank you again for your patience and understanding. 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @CWill3304 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @CWill3304 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @CWill3304 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community