New Home Assistance

[Tinsley]

I recently bought a Lennar home with a Ruckus ICX 7150-c12p switcher and 2 access points. I managed to get power to the access points but am unsure if they are actually working properly because the 2.4 and 5G lights are still amber colored which I have read online means they are not connecting to any clients. Just looking for some guidance on how to check if they are working or what steps I can take to fix any issues. I would love to upload photos but can’t seem to find how to do that haha

[Imran_ruckus]

Hi @Tinsley 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Tinsley 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support