Never received network devices

[zepol8971]

Hi, for the last few years I've been trying to get devices that were supposed to come at my house but never did. Amazon supposedly was taking care of that but for almost a year I have not seen anything come in and now they're telling me they can't help me at all. I don't know if there's any way you guys can help me since this was paid for with the home and I have not received Jack.

J.L. 

[Imran_ruckus]

Hi @zepol8971 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Apologies, this community forum is only for technical support with troubleshooting steps for Lennar Home customers for various issues with the RUCKUS devices and they are Switches and Access Points. Please contact Lennar for the installation of any devices and the necessary equipment, and this community forum doesn’t have any role in this.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.