This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Never received network devices

zepol8971
New Contributor

‎05-08-2023 09:30 AM

Hi, for the last few years I've been trying to get devices that were supposed to come at my house but never did. Amazon supposedly was taking care of that but for almost a year I have not seen anything come in and now they're telling me they can't help me at all. I don't know if there's any way you guys can help me since this was paid for with the home and I have not received Jack.

 

J.L. 

0 Kudos
Reply
1 REPLY 1

Imran_ruckus
Community Manager
Community Manager

‎05-08-2023 11:17 AM

Hi @zepol8971 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Apologies, this community forum is only for technical support with troubleshooting steps for Lennar Home customers for various issues with the RUCKUS devices and they are Switches and Access Points. Please contact Lennar for the installation of any devices and the necessary equipment, and this community forum doesn’t have any role in this.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

0 Kudos
Reply
Labels
Copyright © 2026 Khoros, LLC