12-01-2023 12:07 AM
We recently switched from XFINITY to ATT fiber and now our wifi extender isn't working. We have 1 on each floor (2 floors) and the one on seocnd floor has green solids lights. The one on the main floor has 1 solid red light. Please help me what to do next. I tried reconnecting using the ruckus app but i can't log in because it says I am not connected to unleashed settings.
12-11-2023 05:47 AM
Hi @Kathrinamars3
Greetings!!!
Thank you for the response and the update.
Could you please unplug/plug it once again and check if that comes to normal again.
Also, could you please log into the Unleashed web system and share a screenshot showing it current running version? (Please refer to the below screenshot for the same)
Please check, help us with the above-requested information, and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.