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Need to open RMA request

JimmyChanga
New Contributor

‎12-06-2024 01:23 PM - last edited on ‎12-09-2024 05:15 AM by Community Manager

I need to have a support ticket created for an RMA request for two new WAPs that are not working. 

 

I am the original Lennar homeowner and per the limited warranty. There is coverage for two new WAPs as this is a hardware issue. The WAPs are powered via POE and no longer lighting up. 

 

Serial #;s 

************

************

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Imran_ruckus
Community Manager
Community Manager

‎12-09-2024 05:15 AM

Hi @JimmyChanga 

I hope this message finds you well.

Thank you for reaching out to the RUCKUS Lennar Home Community. 

I noticed that you have submitted another post on the Lennar forum (please refer to the link below). To ensure a more efficient resolution, kindly continue the conversation on the same thread, and I will be happy to assist you further.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/RMA-REQ/m-p/100448#M24064

Thank you once again for your understanding and cooperation.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

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