Need help with accessing Ruckus system

[mspierette]

It has been several years since any updates have been ran on my system.  My husband did it last.  He passed away from Covid and now I have no idea how to do it.  I don't know how to sign on or anything.  I need help please.

[Imran_ruckus]

Hi @mspierette 

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

As per the case description, I could understand that you want to upgrade your RUCKUS setup.

Could you please let me know if you are experiencing any issues with your RUCKUS setup? Or the reason you are trying to upgrade your Switch or Access Points?

Please confirm and let me know if you have any queries in this regard.

Thank you again.

Best regards,

Imran Sanadi

Lennar Home Community.

[mspierette]

I guess upgrade is the wrong term.  I know the firmware or software needs updates every now and then.  I was able to get logged in and update the main unit but not the bridges.  I just need help learning to use the system and maintain it.  Thanks!

Pierette

[Imran_ruckus]

Hi @mspierette 

Thank you for the response and the information.

The process of applying different patches and bringing the firmware to another version we call it as Firmware Upgrade in technical terms. 

The recommended stable Switch Upgrade version, for now, is 8095g (08.0.95g)-

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3rd Option:

3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.