cancel
Showing results for 
Search instead for 
Did you mean: 

My white internet boxes located on the ceiling just stopped working for some reason, now internet is

Lanita1030
New Contributor II
 
1 ACCEPTED SOLUTION

Lanita1030
New Contributor II

My issue was resolved. It was my electric panel. I had to click it on and off and it works now. Thanks. 

View solution in original post

5 REPLIES 5

Vásquez_Fer
Moderator
Moderator

Hi @Lanita1030 

Hope you are doing well! 

1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

 

Vsquez_Fer_0-1668514774063.jpeg

 

 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2-Make sure it is plugged into a well-known outlet/power source

Best Regards 

Fernando Vasquez 

None of the lights are on. Not to the Ruckus box or my router. I went outside to check electric panel and all appear to be on so I’m going to call an electrician as it appears my communication center is not getting electricity. 

Hi @Lanita1030 

Hope you are doing well ! 

If after verifying / checking that the outlet is working correctly/fine and the Switch still does not show any light ( picture attached on the previous post ) , let us know

Best Regards 

Fernando Vasquez 

Lanita1030
New Contributor II

My issue was resolved. It was my electric panel. I had to click it on and off and it works now. Thanks.