My acces points are not workin properly

[Bones]

Hey there, 

Does someone have the same issue as I am? A few weeks ago, we had a power outage in our area, and our internet went down. Ever since we either do not have good internet or no access. We contacted our provider ( Xfinity -Comcast), and they even brought their technician to check our internet to see if it was their issue, but everything was fine. 

We are still having issues with our internet coming in and out, and sometimes, we get kicked out. We are trying to see if this is an issue with our routers (access points) or something else. 

Please let me know who I might be connecting with or if someone has a suggestion of what to do next.

[Imran_ruckus]

Hi @Bones 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Bones 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community