My RUCKUS device has been emitting a very loud 3–5 second beep!

[JSK]

My RUCKUS device has been emitting a very loud 3–5 second beep at all hours of the day and night. It startles the entire household, including my dogs, who go into panic and then anxiety immediately afterward. That is how loud and disruptive the sound is. We have absolutely no idea how to resolve this. Has this issue occurred before, and if so, how can we stop it?

[Imran_ruckus]

Hi @JSK 

Thank you for the response and the update.

Here's the link to your post:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/My-RUCKUS-device-has-been-em...

Thank you again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[JSK]

[Imran_ruckus]

Hi @JSK 

Greetings!

Thank you for the response and the information.

Could you please confirm that what device is emitting a loud sound is that the RUCKUS ICX-7150-C12P Switch and ceiling mounted RUCKUS Access Points?

Kindly shoot a video of the beeping device and share it on the Google drive link below.

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Should you have any queries or require further assistance, please do not hesitate to reach out. We are here to help.

Thank you for your cooperation, patience, and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[JSK]

Sorry, but we have no idea which device it comes from as it does it randomly and stops when we run to check.

[Imran_ruckus]

Hi @JSK 

Thank you for your response and the update.

Apologies, but without the requested information, we will be unable to assist further with this issue.

Please try to locate the device and share the required details with us. Additionally, you may consider seeking assistance from a local technician to help check for this issue.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support