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Lose Connection every 2 hours- r510 - No support from Ruckus

maulikjoshi1988
New Contributor

‎11-08-2022 01:26 PM

I am a Lennar homeowner like many on this community forum. I have a switch and r510 APs. for last six months, the APs lose connection every two hours for a min or two, and connect back I have been losing connection every two hours. Luckly I was able to talk to someone last month and able to replace the switch. However, replacing switch didn't help at all. I am still loosing connection every 2 hours. both APs diagnose Heartbeat loss. 

Please please please try to help here (specially Ruckus employees). I checked Ruckus claiming stressless connectivity at your home. However, reality looks way different on this forum.

please let me know if you would like to connect me directly. I would love to get any help I can. 

 

Maulik

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