Laptop disconnected from wifi overnight

[hiren811]

i have att fiber and my laptop when not being used for about 3 or more hours checked in the morning is disconnected from wifi and it take approx. 5 mins to connect back. i talked to att and they said it is the 3rd party router that i'm using.

Can someone help me troubleshoot this issue?

[Chandini]

Hi Hiren811

Could you please let me know if you are from Lennar Homes ? 

Could you please let me know the switch model that we are working on ? 

After the device is up in network is it operating normally or do you see disconnects with device ?

Are you able to access the switch using console ? 

Do you are amber LED in front panel of the switch ? 

Thanks  

[hiren811]

Yes, lennar homes

Icx 7150

Operates normally after

Yes can access via console

[hiren811]

Yes, lennar homes

Icx 7150

Operates normally after

Yes can access via console

[Chandini]

Hi Hiren811

Ack and Noted. Please run through the below link and could you let us know if you setup is same as the setup in link. 

Link :

• https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Thanks