LIGHTS OUT

[Slajones1022]

We had a power outage. Power remained off no more than 15 minutes, Everything went left with the RUCKUS and home WIFi. Currently WIFI is working, but RUCKUS is still blinking orange on the 5G icon. What should we do?

[Slajones1022]

Sorry for the delay... I am not sure how to proceed since there are no devices connected

[Imran_ruckus]

Hi @Slajones1022 

I hope this message finds you well.

Thank you for your prompt response and the information provided.

Regarding the light status, please refer to my initial message for further details. Additionally, could you please elaborate on the specific issues you are experiencing with the RUCKUS system? This will help us address your concerns more effectively.

Thank you once again for your assistance.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Slajones1022 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community