Issue with Ruckus Switch and Extender

[RaviShankar]

I do not get internet through the Ruckus Switch. I restarted the device but of no help. The extenders also do not work as I keep noticing that they are on and off quite frequently. Looks like the Switch is not functional. Can you please get this issue resolved ASAP.

Thanks,

Ravi Yerra

[Imran_ruckus]

Hi @RaviShankar 

I hope this message finds you well.

Thank you for your message.

Apologies for the inconvenience, but please be advised that this case/post has been closed after RMA/Replacement. Kindly submit a new post for further assistance.

Thank you once again for your understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @RaviShankar 

Thank you for your patience.

I’ve raised an RMA case and sent you a private message with the RMA details. You will receive further notifications from the RMA case. 

Please check and let me know if you have any questions.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[RaviShankar]

Issue resolved.

[Imran_ruckus]

Hi @RaviShankar 

Thank you for your response.

That’s great to hear! I’m glad the issue has been resolved.

We truly appreciate your time and patience throughout this case.
Thank you once again for reaching out to the RUCKUS Lennar Home Community. Should you have any further questions or need assistance in the future, please don’t hesitate to contact us.

Wishing you a wonderful day ahead!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support