Internet keeps dropping every 5-10 minutes

[coltenroberts88]

Every 5-10 minutes all 3 of my AP lose internet. My ISP still has the internet so I believe it’s an issue with gateway.

Ive unplugged it and plugged it back in with no resolve. 

please help

[coltenroberts88]

Imran,

I got it to work and this is the following information you requested: 

Last login: Mon Nov 27 10:05:48 on console briannaroberts@Briannas-Air ~ % nc 192.168.1.66 23

????telnet@ICX7150-C12 Switch> enable

 enable

No password has been assigned yet...

telnet@ICX7150-C12 Switch# show version

 show version

  Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.

    UNIT 1: compiled on Nov 20 2018 at 00:09:55 labeled as SPS08080d

      (25968884 bytes) from Primary SPS08080d.bin

        SW: Version 08.0.80dT211

      Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)

       Compiled on Thu Nov 15 12:59:22 2018

  HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

      Serial  #:FEK3817Q51V

      Software Package: BASE_SOFT_PACKAGE

      Current License: 2X1G

      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0 ==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module ==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module ==========================================================================

 1000 MHz ARM processor ARMv7 88 MHz bus

 8192 KB boot flash memory

 2048 MB code flash memory

 1024 MB DRAM

--More--, next page: Space, next line: Return key, quit: Control-c show flash STACKID 1  system uptime is 26 minute(s) 4 second(s) The system started at 00:01:58 GMT+00 Sat Jan 01 2000

The system : started=cold start

telnet@ICX7150-C12 Switch#show flash

Stack unit 1:

  NAND Type: Micron NAND 2GiB (x 1)

  Compressed Pri Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)

  Compressed Sec Code size = 29819448, Version:08.0.80dT213 (SPR08080d.bin)

  Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225

  Code Flash Free Space = 1306259456

telnet@ICX7150-C12 Switch#

[Imran_ruckus]

Hi @coltenroberts88 

Thank you for the response and the information you shared.

Information seems good. However, as you have SPR code on secondary partition, please enter the below commands to copy the SPS code on secondary partition to avoid any other issues.

Please Enter the below commands:

Note: Hit Enter to accept each command 

enable

copy flash flash secondary 

Example: 

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

telnet @ICX7150-12P Switch>enable (hit enter to accept the command) 
telnet @ICX7150-12P Switch#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished) 

Could you please let me know if your ISP (Internet Service Provider) is AT&T? 

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[coltenroberts88]

Imran,

Yes my isp is ATT.

I did what you asked above, below is the following: 

briannaroberts@Briannas-Air ~ % nc 192.168.1.66 23

????telnet@ICX7150-C12 Switch>enable

enable

No password has been assigned yet...

telnet@ICX7150-C12 Switch#copy flash flash secondary copy flash flash secondary

telnet@ICX7150-C12 Switch#Load to buffer (8192 bytes per dot) ........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

 .....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

 .....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

 .................................................................................................................................................................................................................................................

SYNCING IMAGE TO FLASH. DO NOT SWITCH OVER OR POWER DOWN THE UNIT(65536 bytes per dot)...

.............................................................................................................................................................................................................................................................................................................................................................................................................Copy Done.

telnet@ICX7150-C12 Switch#

Colten

[Imran_ruckus]

Hi @coltenroberts88 

Greetings!!!

Thank you for the response and the information you shared.

Could you please log into your AT&T account and share a screenshot showing the below information?

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[coltenroberts88]

Imran,

See below