Icx 7150 only has 2 lights on

[Dmurr0220]

We had a power outage last night and now the ruckus box wont allow me to connect to internet. Only has pwr and clt light lit green. Need help.

[Imran_ruckus]

Hi @Dmurr0220 

Thank you for the response and the information you shared.

From the picture you shared we can see that, your Switch is running on SPS code currently which is recommended.

To check further could you please share the output of the below commands:

enable 

show flash

show inline power 
show interface brief

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Dmurr0220]

 

[Imran_ruckus]

Hi @Dmurr0220 

Greetings!!!

Thank you for the response and for sharing the requested information.

The output of these commands looks good too.

Could you please let us know the answers to the below queries to check further?

1. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same showing the light status and the cable connections to the Switch)

2. Is your Internet Connection from the Internet Service Provider (ISP) stable and working? (You could check this by connecting to your local router Wi-Fi or from an ethernet cable from Router to a laptop/PC).

3. May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights. Also, light the status of Access Points.

Please let us know the answers to the above queries or if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Dmurr0220]

1. 

 2. isp is working 

3. 

 

[Imran_ruckus]

Hi @Dmurr0220 

Greetings!!!

Thank you for the response and the information you shared.

Could you please share a picture of the Switch showing its full panel (Please refer to the below screenshot).

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.