I have a Lennar home for about 2 years with an ICX and 4 AP in the house. ATT router connected to ICX and APs connected to ICX.
Question 1: My ICX switch is not shown in my unleashed dashboard. I ran the advanced scanner to try to locate it but only found 4 Ruckus Wireless devices (my 4 APs). I was able to find my ICX IP address through my ATT router. When I try to putty into the ip address, I just get connection timeout. I also tried to see if the switch IP address was a client in the unleashed portal but it was not listed. In the unleashed portal I have "Automatically approve all join requests from switches." enabled.
Question 2: I started having randomly having network issues via wifi and ethernet. I have a computer connected directly into the ICX switch. ATT fiber is showing internet is ok.