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You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
04-06-2024 07:08 PM
I have exact problem covered in this thread. All of sudden, it went offline, I tried to reset but it blinks quickly and goes off. Can you please help? Thank you.
04-07-2024
10:40 PM
- last edited on
04-08-2024
05:50 AM
by
Imran_ruckus
Hi @gyelluru
Greetings!!!
Thank you for contacting the RUCKUS Community forums.
Could you please let me know if this is a Lennar Home RUCKUS setup?
Please confirm.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
04-08-2024 07:19 AM
Yes this is Lennar home set up.
thanks you
04-08-2024 07:31 AM
@gyellru,
This is Acknowledged
04-08-2024 08:07 AM
Hi @gyelluru
Greetings!!!
Thank you for the response and the confirmation.
Could you please plug your ICX-7150-C12P Switch into a working power outlet and send us PICTURES and VIDEO of it showing the light status, and cord connected to the Switch and a working power outlet? Please refer to the below pictures as an example.



Please use the below link to upload a VIDEO:
https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
