08-06-2023 11:51 AM - edited 08-06-2023 11:53 AM
I upgraded my ICX 7150 firmware version from 08.0.90j to 08.0.95g using a USB flash drive as described here
After the upgrade, all my Wireless networks are functional.
But the switch doesn't seem to join the Unleashed network. Both the APs show connected and display information
On the Unleashed UI, I see the Switch as "Pending" with the message
The credential you provided is incorrect, please provide correct admin user name & password to try again...
I'm assuming that a typical upgrade does not wipe out credentials?
How can I get past this state for the switch.
08-07-2023 08:55 AM
Hi @rohitp04
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I could understand that your Switch is not connected on the Unleashed system.
Could you please try to log in to the Switch Dashboard with its IP Address on a web browser as shown in the below screenshot with your previous credentials?
Please check and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
08-09-2023 05:07 AM
Hi Imran, When I click on the login link on the "Login" link on the Switch dashboard, I get a basic authentication prompt which doesn't accept the previous system password.
I've tried a serial connection using a USB-C cable to the switch and see the same issue when trying to access the privileged EXEC mode
ICX7150-C12-Switch>
ICX7150-C12-Switch>enable
Password:
Error - incorrect password.
I assumed that the password to be used is the same in both cases. Please let me know if that is not the case.
How can I reset this password...can I do it using the CLI?
08-09-2023 08:09 AM
Hi @rohitp04
Greetings!!!
Thank you for the response and update.
Please try to log in with Switch default credentials with the combination shown below:
Username: super
Password: sp-admin
Also, try different combinations as shown in the below screenshot:
Please try to login and let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
08-09-2023 09:30 AM
I've tried all of the following combinations - none work
User ID 1: admin
User ID 2: super
Passwords tried with both user IDs
Lennar
lennar
ruckus
Ruckus!
Ruckus1
admin
password