ICX 7150 Loses Connection Every 4 Hours

[spiro_kalapodis]

I have a Lennar House that came installed the ICX-7150 and two R510s.  I've been having issues with the APs resetting periodically that I thought I resolved by repairing a bad ethernet connection, but seems there might be more to it.   Last night I upgraded my ICX to unleashed, and am seeing that the connection to the ICX drops almost exactly every four hours, which is an improvement over what I had with the bad ethernet cable but still a problem because my APs drop until it comes back online.  I have an edgerouter-x managing DHCP but otherwise a pretty straightforward setup. Any thoughts on what my be causing this? 

Appreciate the help in advance!

2021/05/26  15:16:34

High

ICX [d4:c1:9e:20:cf:15] joins.

2021/05/26  15:15:37

High

Remove ICX config [logging host 192.168.4.135 udp-port 6514], it will block Unleashed AP to manage ICX.

2021/05/26  15:14:52

High

Lost contact with ICX [d4:c1:9e:20:cf:15].

2021/05/26  11:16:43

High

ICX [d4:c1:9e:20:cf:15] joins.

2021/05/26  11:15:45

High

Remove ICX config [logging host 192.168.4.134 udp-port 6514], it will block Unleashed AP to manage ICX.

2021/05/26  11:15:00

High

Lost contact with ICX [d4:c1:9e:20:cf:15].

2021/05/26  07:15:58

High

ICX [d4:c1:9e:20:cf:15] joins.

2021/05/26  07:15:01

High

Remove ICX config [logging host 192.168.4.133 udp-port 6514], it will block Unleashed AP to manage ICX.

2021/05/26  07:14:15

High

Lost contact with ICX [d4:c1:9e:20:cf:15].

2021/05/26  03:16:45

High

ICX [d4:c1:9e:20:cf:15] joins.

[matt_klouda]

In the CLI of the ICX, can you run a show version? Look towards the bottom for this:

The system started at 02:52:06 Pacific Sat Jan 09 2021

What's your uptime? Also run a write memory

[spiro_kalapodis]

Sure thing! 

Flash Primary Image Version: 08.0.90T211, size=29360128
Flash Secondary Image Version: 08.0.90T211, size=29360128
Running Boot Image Version: 10.1.18T225, size=786944

System Up Time: 17 hours 15 minutes 50 seconds

[matt_klouda]

So the ICX is rebooting, which isn't good. ICX uses NVRAM, so the configuration isn't automatically saved. the write memory command you ran will save it to flash, and your config will be in tact after a reboot.

Let's try to resolve the issue of why it's rebooting, since that's absolutely not ideal. Do you have a UPS you can hook up to it, or check that you don't have an overloaded circuit? Maybe try another outlet if possible.

If you're in the market for a new UPS, give this site a shot. They refurb UPSs and have a great price point. The shell might not be mint condition, but the batteries are new.

http://www.refurbups.com/

[spiro_kalapodis]

That's a good suggestion, the power strip it's plugged into looks super cheap.  I did reboot it yesterday after I upgraded it to 0809 last night but I can replace the strip and pick up a UPC and go from there.