ICX 7150-C12P dead after power outage

[gegarbini]

ICX 7150-C12P dead after power outage. Lennar home

Flashes amber initially after 

After reset, system light amber, power light green. No lights on wireless access points. No network visibility. 

ISP is working good. 

All troubleshooting from forums done, including this link: RUCKUS Forums - How to perform a Software recovery on an ICX7150 s... - CommScope RUCKUS Community F...

I need an RMA please. 

Thank you,

Sean

[gegarbini]

[Sgatjens]

Hi @gegarbini 

Thank you for the response and for sharing the requested information.

This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start the unit replacement.

Please follow the steps as shown in the below example:

As shown in the below picture, copy the link and share it via chat from the link provided below:




The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us
 

NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.
 

Please let me know if you have any queries in this regard.
 

Thank you again and we appreciate your patience.

Kind regards,

Sofia Gätjens

[gegarbini]