ICX 7150-C12P - Lights Flash Once, Then Nothing

[Hutson]

The switch, ICX 7150-C12P, will no longer boot. When plugged in all lights on the front will flash yellow once, then no other feedback is given. Issue persists when using alternate cables and outlet as well.

I’ve also tried holding the reset button while plugging it in, issue persists.

Switch was acquired with the home via Lennar.

Video Showing Working Outlet + Light Flash
https://drive.google.com/file/d/12Y9UJsVa7vZdsHNz6EZGMiweZIN-da6Z/view?usp=share_link

[MariaC862]

Hi Hutson,

Thank you for reaching out to the RUCKUS Lennar Home Community.

I hope this message finds you well. 

We appreciate the information you provided regarding your RUCKUS ICX-7150-C12P Switch not powering on correctly.

We will send you a direct message to start the replacement process.

BR,

Maria C.

Sr L2 engineer.

[MariaC862]

Hi Hutson,

Greetings!

I’ve raised an RMA case and sent you a private message with the RMA details. You will receive further notifications from the RMA case.

Please check and let me know if you have any questions.

Thank you once again for your patience.

Best regards,

RUCKUS | Lennar Home Community Support