ICX-6450-C-12PD login issue after multiple factory resets (Lennar home)

[jaikumarbe]

Lennar home with Brocade/Ruckus ICX-6450-C-12PD switch. Performed several 15-second paperclip resets. Web GUI prompts for username/password. Tried all common combos: admin/(blank), admin/admin, admin/lennar, admin/Lennar, super/sp-admin, etc.—none work.

[Imran_ruckus]

Hi @jaikumarbe 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering intermittent internet connectivity. 

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Please try to use the default username and password referring to the mentioned RUCKUS Lennar Knowledge Base self-help article.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Default-Admin-Login-Username...

Please download the Putty Application and try to log in to the CLI using the Switch IP Address from the IP Scan and share the output of the below commands?

Putty download link:https://www.putty.org/ 

You could try the SSH Or Telnet option to log in to CLI (Putty) as described.

SSH- Port 22 

OR

Telnet – Port 23 (If SSH doesn’t work with username and password)

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please let me know how it goes and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @jaikumarbe 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @jaikumarbe 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @jaikumarbe 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support