How to change wife name and password

[Tesphi]

How do we change from the builder name and password to our name and selected password 

[Tesphi]

The problem still exists 

[Tesphi]

I will send the pictures but you stated that before I send it I need to connect to the unleashed and I am not able to connect yet 

[Imran_ruckus]

Hi @Tesphi 

Thank you for your prompt response.

Could you please take pictures of the RUCKUS Switch and Access Points using a mobile camera and share them with us? For more context, kindly refer to my previous message.

Your cooperation is greatly appreciated.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Tesphi 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Tesphi 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community