High frequency ringing from ruckus

[Bzduffy]

Our Ruckus box has a high pitched ringing that registers very high frequency frequencies

[Bzduffy]

We did all that you suggested and the high frequency ringing did not dissipate . Still there.

[Imran_ruckus]

Hi @Bzduffy 

Thank you for your response and the update.

Could you please record a video of the switch, ensuring the ringing sound is clearly captured?

You may upload the video using the Google Drive link below:
https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Bzduffy]

His high pitched frequency.n

[Bzduffy]

A high pitched frequency sound is not something my phone can record. It’s the reason we used the meter and I sent you the photos.

[Imran_ruckus]

Hi @Bzduffy 

Thank you for your response and the update.

Apologies for any concern caused. In some cases, the sound you are hearing can be normal fan noise from the switch while it is operating. However, if the noise is unusually loud, please record a video capturing the sound and share it with us. This will help us investigate further and assist you more effectively.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support