Hi i get a amber and green light on my 7150

[Mariosaia]

Hi, My switch is ICX 7150-C12P. Again after power outage, It is showing Amber/Orange lights

 Even  after trying resets . Having a really hard time understanding the reprogramming instructions.  Can someone please approve me and allow me to obtain a RMA # so I can get my wifi back. 

[Imran_ruckus]

Hi @Mariosaia 

Greetings!!!
Thank you for the response and the update.

Could you please try the process on a Windows laptop/PC?

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Mariosaia 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Mariosaia]

All i have is that laptop. No need for another computer.  

[Imran_ruckus]

Hi @Mariosaia 

Thank you for your response.

To assist with obtaining console access on a Mac, please refer to the following video:

Video on Console Access for Mac

Additional video: https://www.youtube.com/watch?v=ZUREx-161H4

Kindly disregard the drivers demonstrated in the video. Instead, please download and install the drivers listed below before accessing the switch via the Mac terminal:

Mac iOS System Solution:

Install the necessary drivers to enable communication with the switch (ICX-7150-C12P) using a USB Type-C to console cable.

Drivers:

• Silicon Labs USB-to-UART Bridge VCP Drivers
• Ruckus Brocade ICX-7150 USB Serial Driver for Mac

Please let me know if you have any further questions.

Thank you for your patience.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[Mariosaia]

Greeting's Mr Sanadi, im not understanding the whole programming environment.  I have an older MacBook. Im not seeing the terminal app. Dosent seem as though this is working out for me. Im not a computer programmer.  Need someone to do it for me. Is there anyplace I can take it to be done?