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Help! Power outage caused my Ruckus Switch to become slow and shut off intermittently

Mengsterv
New Contributor

I have a Lennar home, had a recent power outage and now my internet on my ruckus switch WiFi network will cut out intermittently and or stop working. If I connect to my Internet provider modem, it works perfectly fine. I’ve searched online and have moved my Ethernet port from its  original location on my ruckus to the one of the other ruckus ports on the back. It will work for a day and then revert back. It continues this cycle daily whenever I keep moving the Ethernet cord to another port. I’m getting fed up with it. Can someone please help me figure out what’s happening and if my switch is timing out or what?

7 REPLIES 7

Also my unleashed dashboard looks like this 

1707874088814blob.jpeg

Hi @Mengsterv 


To resolve the issue with the image, you'll need to re-image the ICX. I suggest upgrading the unit to fix the incorrect image (SPR) and also to update the unit.

Please check this guide:

How to Upgrade a Switch ICX-7150-C12P via TFTP

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive



Kind regards,

Sofia Gätjens