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Got a new internet provider and now my Ruckus wireless access point/ extender is not working. Lennar

AuntB
New Contributor

Hi,

I have a Lennar Home and we got a new internet provider and now our Ruckus wireless access points/extender is not working. There is a Ruckus device in the access panel and one in the ceiling in the main room. The one in the ceiling has 2 green lights 2 orange lights and one is not on at all (5 lights on the device in total)  We have tried to troubleshoot this with no luck. Can you please give me a call and hopefully walk me through it?

Thank you in advance,
Brenda

 

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