12-11-2023 09:31 AM
Hello, our breaker flipped that powers our ruckus and we've tried 2 resets without any luck. Please help!
12-11-2023 10:27 AM
12-11-2023 11:22 AM
Hi @jmont
Thank you for the response and the information.
Please connect your device to the ISP (Internet Service Provider) Router's Wi-Fi network and run the IP Scan.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
12-11-2023 12:07 PM
Im sorry, but I'm not following. The ISP Routers is connected to the Ruckus Switch. Is there another Step that I need to complete
For what it's worth, I also cannot get logged in to the Ruckus App.
12-11-2023 12:48 PM
Hi @jmont
Thank you for the response.
Could you please connect to the wireless SSID/Wireless Network broadcasted from the Router? Please IP Scan after connecting to it.
Please let me know if you have any queries in this regard.
Thank you again for your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
12-11-2023 01:08 PM
I have reset our router and can connect to the "old" wifi name within IOS, however, it is not connected. How do I get the "configure me xxx" to populate within iOS to reset and connect it?