Factory reset & ensuing disaster

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

Today, my internet was being incredibly slow as it has been for a few weeks now. Resetting our Google mesh router seemed to make things slightly better at least for a day or so, but I decided today to reset my ICX 7150 C12P. This seems to have completely knocked our network out. After researching numerous threads I’m at a loss.
I am not able to see any “Configure.Me” network, instead only seeing a “Recover.Me” network but not being able to connect to it for the life of me. I’ve reset the modem several other times with no luck in this changing and I seemingly cannot proceed with anything until I can access a Configure network option. I’d love to find a step-by-step walkthrough of this & thought a phone call would be helpful but we’ve been fortunate enough as Lennar customers to have to rely on a forum… beyond frustrated at the moment.

1 REPLY 1