Error Message "You are not connected to Unleached network. Go to settings" Fix Request

[jmleon12]

Similar posts to this error ("You are not connected to Unleached network. Go to settings") did not solve my issue.  Hence, reposting.  The error is received from my iPhone 16 (IOS version 18.5).  When I go to settings, as instructed, there's no option to get me to the Ruckus wireless.  

I also cannot even reach the Master AP at https://unleashed.ruckuswireless.com/
...as suggested by an earlier post to see AP versions.  

Appreciate the support.

[Imran_ruckus]

Hi @jmleon12 

Thank you for your response and the update.

Yes, you may proceed with version 200.15.6.12.304.

Please let me know how it goes once attempted or completed.

Thank you once again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[jmleon12]

BTW...there's another version suggested by the Unleashed portal that seems to be newer than the one you suggested:  200.15.6.212.27.  Would it be a good idea to upgrade to this one.  I already upgraded to the ...12.304 one.  

You thoughts...

[Imran_ruckus]

Hi @jmleon12 

Greetings!!!
Thank you for the response and the updates.

Yes, you can proceed with the suggested newer version.

Please let me know how it goes.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @jmleon12 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @jmleon12 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support