Devices not connecting Ruckus

[JC]

Some of my devices are not connecting to my Ruckus (ICX 7150-C12P). This seems to happen intermittently and randomly. Nothing has changed at home. Please help. Thank you!

[Imran_ruckus]

Hi @JC 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[JC]

The issue could not be fixed. So, I replaced Ruckus with a different system.  Thank you.

[Imran_ruckus]

Hi @JC

Greetings!

Thank you for your response.

If you tried troubleshooting and the issue still persists, I can assist you with initiating an RMA/replacement process.

Please let me know if you’d like to proceed.

Thank you once again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @JC

Greetings!

Thank you for your response.

If you tried troubleshooting and the issue still persists, I can assist you with initiating an RMA/replacement process.

Please let me know if you’d like to proceed.

Thank you once again.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support