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Constant disconnections

rgkst2
New Contributor

‎11-13-2022 12:09 PM

Recently moved into a Lennar home with two Ruckus APs. I currently have a network setup through Ruckus APs (very unreliable) and a network through my ISPs modem/router (reliable). When trying to use the Ruckus Network (preferred) I experience quite a few issues.

1. Apps on my phone (including pool maintenance software app) do not function or connect.

2. While on work calls/meetings, my VPN/network will continuously interrupt/disconnect (Roughly every 3-5 mins). Making it unusable.

I've had nothing but issues with the Ruckus equipment since moving in (especially after a power outage).

Very little experience in APs/Networks any help is appreciated to diagnose and fix these issues.

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Vásquez_Fer
Moderator
Moderator
In response to rgkst2

‎11-17-2022 04:42 AM

Hi @rgkst2 

Hope you are doing well ! 

Great to hear that !!!! 

Please feel free to mark as solved 

Best Regards 

Fernando Vasquez 

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