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Connectivity issues after power outage

tc6string
New Contributor

Hi . Recent power outage resulting in connectivity issues.Multiple resets of both the switch and ap with no results. The switch is always pending in configuration page . When I try to connect the switch with the right ip address it will not connect . Will not ping. I always have my trusty ASUS router ready that basically does the job when this thing **bleep**s the bed 

7 REPLIES 7

Jayavidhya
Moderator
Moderator

Hi @tc6string 

 

Greetings of the day,

 

Please let us know the LED status of the switch and the access points using the below guide.

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

 

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community
 

I’m up and running with a solid ip connection but still cannot connect switch. I explained the the issue in a post thank you 

Hi @tc6string 

 

 

For detailed understanding of the issue please let us know the LED status of the switch and the access points using the below guide.

 

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

 

 

Please let us know if you have any queries in this regard.

 

Best regards,

Jayavidhya

Lennar Home Community
 

Hi . My internet connection is fine. I was able to finally connect the switch to the unleashed web based page.I upgraded the switch through the web page unleash. After the update it went back into router mode. I flashed back to 08.0.90T211 and it is in switch mode. All the lights are green on ap and switch internet connection I solid. When I go to connect the switch in unleash I use the password assigned to the switch the message I receive This ICX cannot be managed by unleashed network, because "super-user-password" is enabled on it. please disable "super-user-password" and try again. thanks