Change Internet Provider Without Resetting

[ElijahLL]

We purchased a Lennar home & originally went with Xfinity for internet then switched a year later to Ziply Fiber. Now, after ongoing issues with Ziply we are switching back to Xfinity... My question is: Can I set up the Ruckus Unleased system on the new internet without resetting the AP's? When we switched over to Ziply I set up the new internet provider by running the standard reset config with the app & by resetting the AP's by unplugging the POE. This time I'd like to just set up new internet provider credentials without having to set up a new wireless net work & re-tether the AP's. With all the wireless devices with have & the tethering process I spend 3-4 setting up the new network... if everything goes right. How do I enter new internet provider credentials without resetting the network? Thank you - Elijah

[Vásquez_Fer]

Hi @ElijahLL 

Thank you very much for your comment and answer.

"When I log into the network (or "unleash" it as the app says once you login as the admin) there is no switch in the groups of manageable connections"

In order see the ICX-7150-C12P in the unleashed app / Unleashed dashboard  is a bit tricky because you must generate a SSH tunnel ,  in simple words is like "private tunnel between the access points and the ICX 7150-C12P".

1-Make sure the Switch is on version 8090 later firmware version

you can check this over CLI with the following command , let me know if you need help with this process of connecting to the Switch via Telnet / ssh or console ( physical ) access .

Show version 

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-A446EC1D-FC2C-4546-BE26-FDE4C...

2-Make sure the management approval is enabled on the unleashed dashboard 

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-A887C55E-6973-4496-9413-302E8...

3- It would be great if you enable LLDP/RSA protocol on the switch side here is the commands: 

Device>enable
Device#config terminal
Device(config)#lldp run
Device(config)#crypto key generate rsa

Edit the current password and username if this is require or if you want to keep the defaults. 

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

device(config)# username super password pass

Where the username is ’super’ and password ‘pass’

Unleashed dashboard

1-Hit Add on that dashboard 

2-Put the IP address of the ICX switch 

3-Username and password for Switch authentication that we created or edited 

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-30C6694A-6AEE-4DF8-9459-1AB18...

To sync the data, it will take us a while, so after a couple of minutes it should say connected

Best Regards 

Fernando Vasquez