Cannot open a port on Ruckus Switch

[gravityrahul]

Hello:

Couple of issues. 

1. My previous switch won't come up due to outage and I have a new switch. 
   I was able to login to my 7150-C12. However is it showing router. I guess that is fine?
2. Secondly, I am unable to open the ports and the access point in my first floor and second floor doesn't propagate any signal. 
3. Even though the LEDs are green on 2.4G, when I connect my device there is no connection. 
4. Also, I have an ethernet cable connected from Ruckus switch doesn't provide connection. 
5. Finally, I am unable to connect to https://unleashed.ruckuswireless.com
6. Even though I am connected to my VPN.I also tried to connect via Model directly via ethernet cable but still cannot connect to unleashed. 
7. Finally this is my front panel 1/1/2 and 1/1/7 are connected to ethernet ports (not active). Front panel
8.  
9. Login Prompt
10.  
11. Ethernet Statistics
12.  
13. 
14.  
15. Switch
16.  
17. Level 1
18.  
19. Level 2

[gravityrahul]

Hello Imran

Cannot attach screenshots, as so upload button visible. 

Replied through email. 

[Imran_ruckus]

Hi @gravityrahul 

Thank you for the response and the update.

Please log in to your RUCKUS Account before uploading these photos/screenshots.

Should you have any further questions or concerns, feel free to reach out. 

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @gravityrahul 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @gravityrahul 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community