Cannot Upgrade Firmware

[Rkeiser]

Good evening,

I've been having issues upgrading firmware on my ICX 7150 c12p switch for quite some time and gave up for a few months. Today I decided to give it another try and made a little progress. I feel I have come to the end of the road as I believe the hardware is the issue. No matter how I try to update I get this error "ICX7150-C12 Switch#copy disk0 flash SPS08095hufi.bin secondary
flash_fcreat: Failed to create file tempufi
ERROR ....
ICX7150-C12 Switch#copy disk0 flash SPS08095hufi.bin primary
flash_fcreat: Failed to create file tempufi
ERROR ...."

Any help would be great!.......or a replacement switch.

[Imran_ruckus]

Hi @Rkeiser 

I hope this message finds you well.

Thank you for your response and the update.

Please note that there are no indications of a hardware defect; the issue appears to be related to a process error. Kindly attempt to upgrade both partitions to version 08080f again and share the requested command outputs.

Additionally, please be aware that as of November 2022, Ruckus Support for Lennar Homes customers is exclusively provided through this community forum. Support via phone, email, or remote session is no longer available.

Please also note that as per company policies RMA requests do not apply to software-related issues that can be addressed through troubleshooting steps. Support through this forum is offered on a best-effort basis.

Thank you again for your understanding.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Rkeiser]

I have tried as I’ve stated and nothing takes. Partitions seem to be corrupted as it cannot write to them. 

[Imran_ruckus]

Hi @Rkeiser 

Thank you for the response and the update.

If your Switch has 08080f currently from 'show version' output. Please try upgrade of the Switch using upgrade software tool.

To facilitate this transition, we have recently introduced an upgrade tool tailored to ensure a seamless process. Utilizing this tool is straightforward: users simply need to input the RUCKUS ICX-7150-C12P Switch IP Address, Username, and password associated with the Switch into the software interface.

Refer to the below Google drive link to download the Upgrade software and link to user manual:

Drive link: (Note: lta-darwin is for MAC device and other one is for Windws)

https://drive.google.com/drive/folders/1vJZC6HkGGb8O4pg-rXI46Bz4S2VCL4PC

Upgrade Tool User Guide for Lennar SmartHome users:

https://support.ruckuswireless.com/documents/4754

Please let me know how it goes.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Rkeiser 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Rkeiser]

This is what I am getting. "

ICX7150-C12 Switch(config)#rm: can't stat '/fast_iron/.images/tempufi': Structur e needs cleaning
ERROR::: Flash access is going on for more than 20 mins... Reset ting it

Error in processing bundle image"

Tool Errors "Start upgrading to SPS08095gufi
Start downloading ICX 7150 SPS08095gufi image...
Download SPS08095gufi Successfully
Start upgrading process...
Start writing image into Switch: Primary partition...
Unable to upload upgrade image to primary partition"