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Cannot Connect with ICX 7150-C12P and Two R510 AP

lc578
New Contributor

Hi,

When I moved into my home, it came with various smart home features including the Ruckus setup as noted in the title. Recently, the two R510 AP that are downstairs and upstairs have not been showing the LED lights. I have tried unplugging the PoE ports from both, resetting for 15 and 30 seconds, but no success; no light will not turn on.

As a result, I have been following the guide in this post by Vasquez Far to update the ICX and it has been going well until step 17:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

When I enter the code:

copy disk0 flash mnz10114.bin bootrom

the CLI results in infinite lines of code that says "PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power" even though the USB is plugged into the ICX correctly and the files on the USB are correct (I have to restart PuTTY to code again)

I tried searching online for answers but have not come across one that has effectively solved my problem. The closest I have reached to solving is through another post from the same person:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

However, I am having trouble with opening PuTTY with the correct COM (USB) port. Would appreciate some help on this issue as I cannot receive any power through both AP and cannot continue coding through the CLI without the above error.

12 REPLIES 12

ICX_cmd.jpg

I have been using the IPv4 Address (which is my computer) as my TFTP IP.

Hi @lc578 

Greetings!

Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below.

Thank you once again for your patience and understanding.

 

Best regards,

Imran Sanadi 

RUCKUS Lennar Home Community

Hi @lc578 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community