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Can't find my network after completing the setup wizard

carli_morss
New Contributor III
After completing the Ruckus set up wizard, I finally come to the "Congratulations" screen. Once I clicked "Finish" I still cannot seem to find the network that I JUST set up. Please help!
32 REPLIES 32

try the mobile app yet?

hayward_kong
Contributor III
Try using Firefox?

hayward_kong
Contributor III
after that try using the unleashed mobile App

hayward_kong
Contributor III
Carli,

 did you ever get it resolved?

ron_paugh
New Contributor
Still trying to figure it out! I get frustrated with it because it seems to be a cycle, you get one working and then try to get the other one to work. I actually complained to the company because I have never had so many issues from just trying to update an AP before and then I would have never updated it, if I would have known that the whole house would be down until I figured it out. Oh and forget about having the builder help they will refer you to Amazon, who does the first install which when we moved in took 2 months to get them out to installed the stuff because they only had 2 technicians that could do the installs from over an hr away . Oh and they only did my area once or twice a week because they also had to complete their regular area as well.